RTIconnect Back-Office Software

Infrastructure

The infrastructure behind RTIconnect Back-Office is designed for security, uptime, and scalability. Our back-office software is used daily in thousands of restaurants. With proven scalability, RTIconnect can fit companies with a single restaurant to a company with more than a thousand restaurants in one database. Our robust network infrastructure includes:

Secure Data Hosting

RTIconnect data is housed in a secure, SSAE 16 Type II Audit Certified, accredited data center that includes controlled access, redundant bandwidth, high density racks, multiple redundancies for power systems, 24x7 monitoring, a waterless fire suppression system, and Internet connectivity backed up by an extremely robust network infrastructure—everything necessary to ensure your data is always safe and secure.

Secure Data Backup

RTI stores off-site backups at Iron Mountain, the world leader in data backups and recovery. Iron Mountain stores backups in secure facilities strategically located to protect against catastrophic events, including tornadoes, earthquakes, hurricanes, and floods. In the event of a disaster or a data loss event, Iron Mountain provides immediate access to data with their 24x7 Disaster Recovery support service.

Back-Office Security

RTIconnect has built-in role-based security that allows you to control who accesses your back-office information and which menu options they can select. You determine the appropriate access at all levels of your organization, and you can add, delete, or modify users and passwords in your software database at any time.

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